- Meet rising consumer expectations with an expansive suite of out-of-the-box offerings, built on a flexible platform. Learn more.Today’s consumers are not only looking for great rates, but expect a streamlined customer journey from application through to close - whatever the banking product. For lenders to deliver, they need a unified digital lending platform that can provide an easy-to-access, personalized experience for consumers, while also improving speed and efficiency.Blend helps lenders be there for consumers' key financial milestones, with the right product at the right time. Scott Iles, Solutions Engineer, demonstrates how Blend's proven flexible lending platform can help you:
- Complex documents are a legal requirement for doing business, but dealing with the inbound calls these documents trigger is costly when you consider the cost of handling the inquiry, along with the hidden ‘sentiment cost’. The latest research from Precisely EngageOne shows customers don’t want to call! Especially if they can self-serve to easily find the answers themselves.This demo shows how documents can be augmented with personalized interactive chat and video to deliver the best customer experience at each step of the customer journey. With just two clicks customers can get clarity on 80% of their document related queries in a personalized and concise manner.>> To learn more about Precisely’s customer engagement solutions for Banking, visit the EngageOne Financial Services Hub.
- The surprise vote by the U.K. in June to leave the European Union may encourage fintech firms in London to expand across the pond. That was the case with Duco, a financial data management company, which recently added senior managers in New York. "Hiring talent in London was already hard on the tech side, and we think it's going to get even harder" says CEO Christian Nentwich.
Duco was selected last year to participate in Accenture's Fintech Innovation Lab in London.
- Todd Barnhart, head of retail banking at PNC Financial Services Group, discusses the conversion of branches to emphasize digital banking and why it's good to teach consumers to better manage their own accounts, even at the expense of fee revenue in the short term.
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